E-COMMERCE WITH CHARACTER 

Delticom is Europe’s leading dealer for tires on the Internet. With 163 online shops in 42 countries, both private and business customers can choose from an enormous selection. How can an e-commerce platform be tailored to such a big player in the field of motorcycle tires, so that the motorcyclists can not only drive the streets, but also the Internet superhighway, for their online purchases?

Delticom had already decided to change over to SAP hybris for their e-commerce offerings. Our idea was to support the change-over for the motorcycle tire direct sales division and, together with the agency 3st kommunikation, also modernize the design as well as technology in an innovative manner. Our services include: analysis, consultancy, design, embedding new components into the existing system architecture and implementation up to the go live stage within four months. As an SAP Partner, POET provides all process knowledge from a single source.

In the meantime, we now support Delticom in other matters using POET Workbench and provide advice on general questions about shop strategies. In addition, we train employees in the field of motorcycle tire direct sales in managing and maintaining the system on their own. This means motorcycle tire buyers can experience a safe, quick, customer-friendly and technically sound platform using the latest standards.

„POET’s solution-oriented approach based on partnership had us convinced from the start. The specialists from Karlsruhe and Alexandria were thoroughly reliable project partners, who quickly understood our individual requirements and implemented them in a flexible manner.”

Susann Dörsel-Müller, CEO of Delticom AG

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